FX Senior User Researcher (Applied) - #1619582

The team's goal is to create new revenue streams by exploring opportunities in new and adjacent markets and applying our intellectual property to solve next-gen business and customer problems.

As a high-impact team, FX identifies and develops business opportunities and value propositions by assessing their commercial desirability, feasibility, and viability.

Success involves recommending or rejecting ideas based on research through a three-stage evidence and validation process. As the Manager of FX Incubators, you oversee a team of designers and researchers, manage project delivery and prioritisation, and ensure high-quality deliverables.

We are looking for a pragmatic and impact-driven Applied Researcher to join our Future Experiences (FX) team. If you thrive in a business setting, love to see research create impact and possibly have experience in start-up or scale up environments, this role could be perfect for you.

What You’ll Do

• Design research plans focused on gathering the right information to support critical product decisions.


• Work within time constraints, ensuring research aligns with and informs project timelines.


• Deliver insights that guide strategic decisions, such as identifying new product opportunities and avoiding ineffective markets.


• Collaborate across departments, fostering a strong research community within Insights.


• Share your views and insights openly within the team, contributing to a dynamic, cross-functional environment.


• Provide research input at different stages of product Incubators and Lifecycle, ensuring informed decision-making throughout the process.

What You Bring

• Hands-on research experience in a business setting, ideally in a fast-paced or start-up environment.


• A pragmatic mindset, balancing rigorous research with business realities and deadlines.


• Strong ability to synthesize data into actionable insights, driving tangible impact.


• Excellent communication skills, with a collaborative approach to working across teams.

Benefits:

• 35 days holidays

• Discretionary Annual Bonus

• Private Medical Insurance

• Income Protection

• Pension Plan

• Health Cash Plan

• Life Assurance

• Electric Car Scheme

• Gymflex

• Employee Giving

• My Advantage – Employee Discounts

• Critical Illness cover

• Employee Assistance Program

• Holiday purchase option

• Flexible working