Food & Beverage Admin Assistant - Maternity Cover25056293 - #1621621

We are currently recruiting for a F&B Coordinator to join our Food & Beverage Team at the Sheraton Grand Hotel & Spa, working 24 hours per week.

The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh’s financial and tourist area and is one of Scotland's leading 5 star hotels. As the largest 5 star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the award winning One Square Restaurant. Additionally the hotel operates the award winning One Spa, one of Europe's premier advanced city spas.

Role:

The F&B coordinator plays a vital role in the overall function of the wider department by assisting in administrative tasks that are key to the department’s performance.

This is across all F&B outlets and conference & banqueting departments and the kitchen, and involves, but is not limited to the following responsibilities:

Completing contractual staffs’ weekly lieu tracker
Streamlining communication between F&B and all other departments i.e. updated menus, event launches
Responding to TripAdvisor comments
Emailing bi-monthly GSS progress reports
Being a key contributor to the Food Lovers Committee and helping ensure compliance with The Pledge Certification
Closing F&B hours on Fourth & ensuring all associates sign off the hours sheet on a weekly basis
Allocating F&B Service Charge & Tips on a monthly basis
Updating new starter packs with information contributed by outlet managers
Monthly PDQ audit undertaken and given to finance 
Recording which staff members have been mentioned in reviews and liaising with outlet managers to put together Star of the Month nominations.
Run reports and keep up to date with the incentive tracking for each department
Assisting with interviews and the co-ordination of the recruitment process.
Ordering and co-ordination of all uniforms through liaising with the housekeeping team, and ensuring the departments have the right uniform resources.
To contribute ideas, monitor reservations and liaise between operations and marketing for special events and promotions, i.e. Christmas, Hogmanay, Valentines and special events.
Co-ordinating the F&B yearly activation calendar with all outlets regarding special events & communicating accordingly, i.e. Pancake Day, Tequila Day.
Ensuring staff are up to date with current trainings as per HR and Safety & Security calendars. Holding all training documentation centrally to be referred back to.
Co-ordination of the Christmas packages including, and not limited to the following responsibilities:
Organising of children’s gifts and entertainment for clients for Christmas and Hogmanay
Order festive party supplies i.e. Christmas crackers etc
Coordinate Planning
Assist with brochure production/pre-Christmas planning
Manage enquiries and bookings and liaise with outlet managers
Coordinate table plans for all outlets
Liaise with Events to assist in the planning of party nights
Liaise with Resort Sales to assist with guest special/additional requests
Gather full pre-orders & formulate a master document for Christmas Day
Arranging entertainment for all special promotions/events
Process purchase orders through Birchstreet, and co-ordination with the F&B cost controller on a variety of bespoke orders.
General administration duties covering incoming mail, filling, dealing and redirecting calls, expenses and travel forms, arranging flights and accommodation, organising stationary orders
Gathering & recording competitor hotel F&B rates for comparison
Requirements:

We are looking for someone who is energetic and self-motivated and who is ready to take the next step on your career path. Ideally you will have at least 1 years’ experience within an F&B department within a 5 star environment.
Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge as well as:

Fully competent IT Skills using Microsoft Office
To project a pleasant and positive professional image to all contacts at all times
Great Customer Service Skills - Must enjoy guest interaction and be able to anticipate guest needs and maintain a positive and professional attitude at all times.
Must be able to maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
Must be a Team Player – Demonstrate experience of building positive working relationships and promoting team spirit.
Strong administration skills.
Excellent command of English language (verbal and written)
Excellent organisation skills, ability to work to deadlines and a flexible approach to work load and hours
Benefits:

So why work for the world’s largest hospitality company?

A competitive salary plus free meals whilst on duty.

28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service

Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction

50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!

Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub

50% off Spa Treatments and £50 gym membership within our One Spa!

 24/7 and employee healthcare plan with access to Mental Healthcare first aiders

Refer a friend to work with us and receive a £500 bonus

Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities

Many more benefits however most importantly, we’ll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.