Duty Manager - Starbucks T1 AS - #1656165

Duty Managerat Starbucks, Newcastle Airport

Pay Rate: £13.11 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.61 per hour.

Shift pattern:Full Time (up to 40 hours), scheduled between3:00 am and 21:00 pm, including weekends.

• Successful candidates will be required to provide references for thelast 5 years and undergo a Criminal Record Checkin line with Airport Security Regulations.


• Due to some responsibilities within theDuty Managerrole,applicants will need to be 18 years of age or overto perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millies Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Join our dynamic team as aDuty Manager!Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment.

WHY JOIN SSP AS A DUTY MANAGER?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

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  Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.


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  Flexible Scheduling:To accommodate various lifestyles, we are promoting work-life balance.


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  Friends and Family App: 20%discountacross our Catering, Whistlestop and Urban Express units. T&C apply.


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  75% discount on your mealwhile on shift.


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  Continuous Growth:Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme andChef Academy.


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  Help@Hand App:from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.


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  Health and Wellbeing Support:Retail Trust, flexible working, comprehensive family-friendly leave.


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  Culture:We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Womens Network, Neurodiversity and Disability and many more.


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  Activities:Barista Competition, Millies Cookies Ice off Challenge, Superstars Recognition.


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  Financial Support:Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.

AS A DUTY MANAGER YOULL:

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  Have at least 1 year experienceworking as a supervisor in hospitality or retail role.


• Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.


• Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.


• Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.


• Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.


• Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.


• Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Feel like you could belong at SSP?Apply nowand start the best part of your journey!

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

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