Commercial Administrator - #1665405

Days of Working: Monday to Friday

Shift Pattern: 08:00am - 16:30pm

Key Responsibilities:

• Provide reporting/updates to operational teams or others as necessary to demonstrate the fulfilment of contract requirements.

• Ensure client and internal systems are updated within set timescales throughout the life of the job.

• Respond to all customer chases/escalations within internal SLAs.

• Closing of tasks appropriately.

• Produce relevant information and updates required for inclusion in client/contract reports.

• Mitigate risk against performance penalties for failures by ensuring all applications and invoices are submitted on time. In line with contractual requirements.

Key Hiring Criteria:

• Experience working within facilities management is desirable

• Good understanding and experience with Microsoft Office software packages and general IT knowledge. including intermediate Excel are essential for this position.

• Experience in using CAFM or other management systems. Previous experience with pricing is advantageous 

• Prior experience in a similar role desirable.

• Knowledge of using Concept Evolution and Sharepoint (desirable