Rental Customer Advisor - #1671406
Trisk Management & Consultancy
Date: 7 hours ago
City: Edinburgh
Contract type: Full time
Work schedule: Full day
We're looking for an organised and enthusiastic Rental Customer Advisor for our Edinburgh Seafield Car & Van Rental branch.
We Offer
Full time: 45 hours per week, 5 days out of 7 and alternate weekends
About The Role
As part of a busy Arnold Clark Car & Van Rental team, you'll work with management and other staff members to deliver the excellent service levels our customers expect from us.
The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.
Day-to-day duties
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
We Offer
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- ...and much more
Full time: 45 hours per week, 5 days out of 7 and alternate weekends
About The Role
As part of a busy Arnold Clark Car & Van Rental team, you'll work with management and other staff members to deliver the excellent service levels our customers expect from us.
The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.
Day-to-day duties
- Delivering a consistently excellent level of customer care, both face to face and on the telephone
- Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently
- Handling customer complaints and queries
- Monitoring and controlling expenditure
- Running daily reports and ensuring they're acted on
- Helping to promote the branch and a positive customer experience
- Occasionally covering at other branches when needed
- Strong administrative skills
- Demonstrable ability to work effectively as part of a team
- Good communication skills
- The flexibility to work shifts on a rota basis seven days per week and also cover other branches
- A full UK driving licence
- Previous experience of working in the rental industry
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Manufacturing Engineer
Global Edge Group,
38 minutes ago
The Global Edge is an international staffing firm connecting projects worldwide with the industry’s most talented project professionals. We work with high level technical and commercial personnel across multiple industries including Oil and Gas, Energy, Renewables, Infrastructure, Automotive and Motorsports,...
Business Operations Administrator
Videalert,
1 hour ago
Are you an organised and confident individual? Do you have experience within administration and looking for your next challenge? We have an exciting opportunity for an experienced administrator to join our operations team within one of Marston Holdings entities Scott...
Driver / Removal Porter
Fesco Fire Equipment Service Company, LLC,
8 hours ago
– Join a Growing, People-First Clearance Team We're expanding the team at Just Clear due to ongoing growth and increasing demand. If you're looking for a hands-on role where no two days are the same, you'll enjoy working with a...
