E-Commerce Manager - #1674842

E-Commerce Manager

Location: London or Remote (UK-based)

Sector: DTC / E-Commerce / Growth / Digital Product

About Neutonic

Neutonic is a fast-growing, nootropic energy brand founded by leading creators Chris Williamson and James Smith. Launched just 18 months ago, we’ve already sold over 3 million cans through our DTC site and Amazon in the UK and USA, and we’re growing month on month. With a highly engaged audience, a full product lineup confirmed, and significant marketing firepower behind us, we’re now expanding across channels and international markets.

Our mission is simple: to help people think clearly, focus better, and get more done — without the crash. We create clean, functional products that combine research-backed nootropics with great taste and convenience. Our product lineup includes:

• 
  Productivity Drink – our hero product, a lightly carbonated nootropic energy drink


• 
  Focus Blend – caffeine-free powder stick packs.


• 
  Brain Capsules – stimulant-free daily cognitive support.

The Opportunity

We’re hiring a E-Commerce Manager to take ownership of the Neutonic website and drive its performance. This is a UK-based role for someone who lives and breathes high-converting online stores — someone who knows how to translate traffic into sales, spot drop-off points, and work with designers and developers to create an exceptional user experience. The website has dual warehouse connections, and serves customers around the world. We also have a strong subscription base that is running through SKIO. 

You’ll be responsible for leading the day-to-day running and strategic optimisation of our DTC store, working closely with our creative team, engineering partners, and growth leads. This is a key role as we scale up operations and look to unlock the next phase of growth through owned channels.

Key Responsibilities

• Own and manage the day-to-day performance of the Neutonic DTC website


• Optimise site layout, functionality, and user experience to improve conversion and retention


• Track and analyse site data (Shopify, GA4, Hotjar, etc.) to identify opportunities and friction points


• Brief and collaborate with designers and developers to ship UX, CRO, and functionality improvements


• Own testing roadmap across landing pages, PDPs, checkout flow, and navigation


• Coordinate product drops, limited runs, and seasonal changes across the site


• Work cross-functionally with marketing and operations to ensure the site reflects launches, campaigns, inventory, and messaging


• Monitor key ecommerce metrics (CVR, AOV, bounce rate, LTV) and build regular reports for the wider team

Must-Have Experience

• 3–5+ years managing high-performing e-commerce websites in CPG. Must be selling 100k a month plus.


• Strong knowledge of CRO, site performance analytics, and ecom design best practices


• Deep experience with Shopify (or equivalent), Klaviyo, GA4, and testing tools like Hotjar or Posthog


• Highly analytical with strong attention to detail and UX intuition


• Experience managing projects with designers and developers


• Ability to work fast, prioritise clearly, and communicate with clarity

Further Ideal Experience

• Worked in early-stage or high-growth DTC brands


• Experience with nootropics, wellness, or functional beverage


• Background in performance marketing, SEO, or onsite funnel strategy


• Familiarity with custom Shopify builds

Why Join Neutonic

• Join a brand with proven momentum and a high-profile audience


• Backed by two of the most influential names in the creator and performance space


• Competitive salary, performance bonuses and more


• Opportunity to own and shape the digital product experience from the ground up


• Work with an agile, ambitious team where execution is fast and impactful


• Direct access to founders and senior commercial leadership


• Fast-paced, no-red-tape culture where experimentation is encouraged


• Long-term opportunity to build and scale a leading DTC experience in the functional space