Systems Administrator - #1677512

Company Description

At iovox, our mission is to make data from all phone calls useful, valuable, and actionable. Trusted by leading brands and global customers in more than 65 countries, iovox offers call analytics, productivity, and collaboration solutions. Our technology helps businesses gain insights and enhance their communication strategies, making operations more efficient and productive.

Role Description

This is a full-time remote role for a Systems Administrator located in the UK. The Systems Administrator will be responsible for maintaining, upgrading, and managing software, hardware, and networks. Daily tasks include troubleshooting and resolving system issues, providing technical support, and ensuring security protocols are adhered to. The role also requires the management of network infrastructure and ensuring system performance and reliability.

Key Responsibilities:

• Administer, maintain, and troubleshoot Linux-based servers and systems


• Manage server and network deployments, updates, and patches to ensure security and performance


• Work with cloud and virtualisation technologies


• Collaborate with other teams to design, implement, and maintain IT solutions


• Resolve high-priority incidents, conduct root cause analyses, and drive improvements in service quality.


• Serve as a technical resource for platform and infrastructure services, maintaining detailed platform documentation.


• Participate in on-call rotation for out-of-hours support and incident response

Required Skills:

• Strong experience with Linux (preferably CentOS, Rocky Linux, or RHEL) and system deployment.


• Proficiency in Puppet for configuration management.


• Experience with KVM virtualization and managing guest VMs.


• Experience in maintenance of MariaDB/MySQL databases and SQL queries.

Nice to Have Skills:

• Experience with Cisco, Juniper, VyOS, and Fortigate hardware and firewalls.


• Experience with ClickHouse


• Experience with Ceph storage and managing large-scale storage environments.


• Familiarity with Office 365 user management processes.


• Experience with Zabbix or similar for system monitoring.

Perks of the Role:

• Excellent health care for individual and dependents


• Generous holiday schedule in addition to the week off between Christmas and New Year.