Lead Test Engineer - #1677724

We are seeking a highly experienced Senior UAT/Test Manager to lead and drive the User Acceptance Testing (UAT) phase of a large-scale Microsoft Dynamics 365 CRM implementation. This role is critical in ensuring the successful delivery of a fit-for-purpose solution and will involve close collaboration with internal stakeholders, subject matter experts (SMEs), users, and an external implementation partner.

You will bring strong leadership, program oversight, and hands-on testing experience, especially within large transformation programs involving Azure DevOps, vendor management, and business change.

Key Responsibilities:

• 
  Lead and own the full UAT phase of the CRM implementation program.


• Develop a robust UAT strategy, test plans, scripts, and execution schedules, aligned with project timelines and business objectives.


• Coordinate testing activities with internal testers, SMEs, and business users.


• Work alongside and oversee the testing efforts of the implementation partner to ensure quality, transparency, and accountability.


• Provide hands-on guidance and mentorship to the internal testing team (Test Lead and 3 Testers) to uplift their knowledge of Dynamics 365 and Azure DevOps.


• Liaise with the internal attesting function to ensure alignment on quality standards, governance, and compliance requirements.


• 
  Drive the use of Azure DevOps for test case management, defect tracking, and reporting.


• Be a key point of contact for vendor management, ensuring external partners meet SLAs, quality benchmarks, and collaborative expectations.


• Champion best practices in UAT, quality assurance, and continuous improvement within the testing function.


• Regularly report on progress, risks, and test outcomes to stakeholders and project leadership.

Essential Experience & Skills:

• Proven experience leading UAT phases in large-scale CRM implementations, ideally Dynamics 365.


• Strong understanding of Microsoft Dynamics 365 Customer Engagement modules and business processes.


• Excellent Azure DevOps knowledge for managing test cases, plans, and bugs.


• Demonstrated experience in coaching and developing test teams, uplifting internal capability, and knowledge transfer.


• Experience working closely with vendors and implementation partners – holding them to account and ensuring collaborative delivery.


• Strong stakeholder engagement and communication skills – confident interacting with senior leaders, SMEs, and end users.


• Comfortable in a hands-on role while providing strategic leadership.


• Ability to operate in a hybrid working model with frequent presence in the Edinburgh office.