Security Service Engineer - HSS - #1695785

The Vacancy

We are currently seeking a HSS Security Service Engineer in Edinburgh. Reporting directly to the Regional Operations Manager, the role will entail the service and maintenance of Security Systems, access IP CCTV and VMS Platforms, working for our prestigious Financial and Government customers.

The Role

• Attend and undertake servicing of security systems, access, IP CCTV and VMS Platforms.
• Attend sites and undertake reactive fault-finding visits and maintenance of installed products.
• Understand specifications, drawings and design standards to ensure the systems are installed, serviced and maintained to the clients brief and standard.
• Solution finding and problem-solving mentality and methodology.
• Meet deadlines including predefined target times, first fix dates and PMV dates.
• Communicate clearly and concisely with the service team and management regarding customer issues or site problems.
• Awareness of Health & Safety.
• Carry out all paperwork and electronic reporting to the service team promptly.
• Always present a professional appearance.
• Active team member of on call service rota.
• Commercial awareness to ensure the job is delivered within the timescale allocated.

The Candidate

• Previous industry experience is essential
• Good timekeeping
• Customer orientated
• Good communication skills
• Ability to work on their own initiative and as part of a team
• Dynamic, forward thinking and ambitious
• Effective verbal and written skills
• Computer literate
• Full UK Driving Licence

Requirements:

• Experience in servicing of security alarm systems, CCTV and Access
• PMV delivery of inspections
• Hold current qualifications or have relevant experience in security alarm systems
• Full UK Driving Licence
• Knowledge of Galaxy Intruder, IP CCTV & Access Control systems
• Pacom equipment knowledge would be advantageous
• Understanding of service delivery and current standards

Benefits:

• Competitive Salary
• Supplemental pay – signing bonus
• Pension scheme
• Aviva health scheme which includes access to Digital GP
• Discounts on health assessments via Nuffield Health
• Life cover
• Employee discount on security for your home
• Employee Discount Scheme, which is applicable to over 900 of the UK’s top retailers, including travel, groceries, gym memberships, utilities and more
• Company property e.g., laptop, phone & plant (drills etc.)
• Travel time paid
• Fully expensed vehicle
• Fuel card
• BUPA Dental Care

jobref: IND1

The Company

SECOM Plc is a leading provider of customised security and fire solutions, and part of the global SECOM Group headquartered in Japan, operating across 22 countries. We are committed not only to protecting people and property, but also to supporting our employees with a strong benefits package, excellent career development opportunities, and access to the SECOM Rewards Programme, which offers exclusive discounts at over 900 UK retailers on groceries, travel, utilities, and more. 

Our commitment extends beyond our people to the planet, with sustainability at the heart of our operations. We’ve earned a Gold rating from EcoVadis for our sustainable practices and are actively working towards achieving net-zero emissions.  

With a 4.3 out of 5 rating on Glassdoor, SECOM is recognised for fostering a positive work environment where employees are valued and supported.

The Benefits

State of the art IT equipment

Discount on Gym Memberships

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