Senior Pensions Administrator - #1770482

Senior Pensions Administrator

Senior Pensions Administrator Apply locations UK Edinburgh time type Full time posted on Posted 30+ Days Ago job requisition id JR101451

About Aptia

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better

In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives

And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues

Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term

If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role

Job requirements

Are you an experienced Pensions Administrator looking for a fresh challenge?

In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members

You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement

This role will work on a hybrid basis from our offices in Edinburgh

What you’ll be doing:

Communicating with clients and scheme members on complex queries when required via letter, email and telephone

Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules

Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events

Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work

Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales

Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget

Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed

Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications

What we’re looking for

Experience liaising with clients and trustees

Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy

Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues

In-depth knowledge of UK pensions legislation

Good communication skills, both written and verbal

Strong analytical and problem-solving skills

Able to analyse and improve processes

Relevant professional qualification (e.g. PMI) – desirable

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us



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