Workplace Host (Reception & Office Ambassador) - #1770854
Concept Technical Resources
Date: 1 day ago
City: Edinburgh
Contract type: Full time
Work schedule: Full day

About the Role Are you a confident, proactive, and people-focused individual who thrives on creating a welcoming and professional environment? Join my client as a Workplace Host , where you will combine customer service, light security, and workplace ambassador responsibilities. This is an exciting hybrid role at one of Edinburgh's premier corporate offices
As a Workplace Host, you will be the face of the facility, ensuring a seamless and engaging experience for colleagues and visitors while supporting the smooth running of the workspace
What You Will Do Customer Experience: Be the first point of contact for visitors and colleagues, answering queries and providing support
Manage visitor bookings, meeting room reservations, and desk allocations
Set up meeting rooms and ensure workspaces are clean, tidy, and welcoming
Facilitate client events and meetings
Operational Duties: Maintain a high standard of cleanliness and workspace organisation
Unlock and lock the building, including light security checks as per procedures
Assist with mailroom services, deliveries, and consumable stock management
Report and follow up on building issues to ensure swift resolutions
Collaboration: Work closely with building management, landlords, and service providers
Supervise and support the team members to maintain service excellence
About You We are looking for individuals with the right attitude , not just the right experience! If you are polite, friendly, helpful, and take ownership of your work, you could be the perfect fit
Ideal Traits and Skills: A natural host who thrives on delivering excellent customer service
Proactive and self-starting, with a strong sense of ownership
Good communication skills with all levels of seniority
Basic proficiency in Microsoft Office and a good understanding of health & safety requirements
Able to build relationships and maintain a professional, approachable manner
What We Offer Competitive pay with the opportunity for a permanent position after 13 weeks
A dynamic role where no two days are the same
Supportive working environment in a corporate setting
Opportunities to develop your skills in a people-focused, professional role
#J-18808-Ljbffr
As a Workplace Host, you will be the face of the facility, ensuring a seamless and engaging experience for colleagues and visitors while supporting the smooth running of the workspace
What You Will Do Customer Experience: Be the first point of contact for visitors and colleagues, answering queries and providing support
Manage visitor bookings, meeting room reservations, and desk allocations
Set up meeting rooms and ensure workspaces are clean, tidy, and welcoming
Facilitate client events and meetings
Operational Duties: Maintain a high standard of cleanliness and workspace organisation
Unlock and lock the building, including light security checks as per procedures
Assist with mailroom services, deliveries, and consumable stock management
Report and follow up on building issues to ensure swift resolutions
Collaboration: Work closely with building management, landlords, and service providers
Supervise and support the team members to maintain service excellence
About You We are looking for individuals with the right attitude , not just the right experience! If you are polite, friendly, helpful, and take ownership of your work, you could be the perfect fit
Ideal Traits and Skills: A natural host who thrives on delivering excellent customer service
Proactive and self-starting, with a strong sense of ownership
Good communication skills with all levels of seniority
Basic proficiency in Microsoft Office and a good understanding of health & safety requirements
Able to build relationships and maintain a professional, approachable manner
What We Offer Competitive pay with the opportunity for a permanent position after 13 weeks
A dynamic role where no two days are the same
Supportive working environment in a corporate setting
Opportunities to develop your skills in a people-focused, professional role
#J-18808-Ljbffr
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