Freedom of Information Case Officer - #1780326

Division - Operations - Communications

Salary - National (Edinburgh and Leeds) ranging from £39,100 – £44,100 and London £41,600 – £46,000 per annum (Salary offered will be based on skills and experience)

About The FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Information Disclosure Team (IDT), based within the Operations Division, is responsible for a variety of high profile and public facing work, including compliance with the Freedom of Information Act (FOIA), UK General Data Protection Regulation (UK GDPR) and other areas of information-based activity, such as compliance with the Environmental Information Regulations and the Re-use of Public Sector Information Regulations.

The team’s role is crucial to the success of the relationship between the FCA, the public and the regulated community. As a public body the FCA is subject to Disclosure legislation. If we get things wrong in this area we could face damage to reputation, risk of fines from the Information Regulator (ICO), foster lack of confidence and diminish the FCAs authority to regulate, if cannot meet regulatory information requirements.

What will you be doing?

• Process and release information under the Freedom of Information Act
• Assist with development and maintenance of the network of contacts across FCA business areas
• Produce high quality oral and written communications to key stakeholders and to members of the public
• Keep abreast of developments in the field of information access, receiving training and disseminating information as appropriate and monitor relevant regulatory developments and notify the business of changing requirements
• Contribute to training and awareness delivery to key stakeholders across FCA business areas
• You’ll support the IDT and Executive Casework by flexibly responding to shifting priorities. This includes taking on a variety of tasks such as processing Subject Access Requests and managing FOIA Appeals, depending on the needs of the team
  
  

What will you get from the role?

You’ll work closely with senior leaders across the FCA, playing a key role in shaping responses to some of the most sensitive and high-profile issues we face. This is a unique opportunity to operate at the heart of regulatory decision-making, engaging with a broad spectrum of policy and regulatory topics that affect markets, firms, and consumers alike. Your work will span complex subject matter and have real visibility, offering scope for influence, challenge, and growth.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Extensive experience in handling and responding to requests under the Freedom of Information Act (FOIA), including application of relevant legislation and guidance such as the Information Commissioner’s Office (ICO) Code of Practice
• Experience in communicating effectively with internal and external stakeholders both verbally and in writing, explaining complex issues to those who do not have a background in disclosure
• Prior experience managing multiple tasks, providing regular updates and meeting crucial deadlines
  
  

Essential

• Ability to deliver tasks in a timely manner and ensure service standards are maintained
• Excellent attention to detail when drafting responses, with good decision-making skills
• A proven track record of developing strong relationships and networks across an organisation to ensure a joined-up approach and to deliver to strict deadlines
• Able to influence senior colleagues by providing clear and persuasive guidance
• Able to redact documents using various applications and software
  
  

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits Of Working At The FCA

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa 
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35) 
• Life assurance of eight times your basic salary 
• Income protection 
  
  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Corporate, L8 Associate – FOIA
• SC Clearance is required for this role - SC Guidance The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting.
• We are recruiting for 2 full time positions
• Advert Closing Date: 6TH July
• CV Review/shortlist: 7th-8th July
• Interview: W/C 14th July
  
  

Please note that a cover letter is not required as part of the application process and will not be considered if submitted. Please ensure that your CV clearly outlines your experience and ability to meet the criteria for the role as described above. Your CV must be a maximum of three A4 pages and should be submitted as a single document via the FCA Careers Portal.

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact Raimonda Stankute at [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.