Associate Lead UX Researcher - #1785178

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar North is seeking an Associate Lead UX Researcher who is passionate about understanding players, evaluating the gaming experience, and will work closely with the rest of the development team to create action on insights. The successful candidate will join a nascent and growing UX team and help execute research activities on Rockstar’s games and core products.

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland.

What We Do

• The Rockstar Games Global UX Team plan, execute, and drive research activities for game projects across the company.
• We ensure every research test yields high quality, actionable data.
• We contribute to the ongoing refinement of the UX Department’s activities, including methodological improvements and processes.
• We advocate for players’ values and needs to foster a culture of empathy.
  
  

Responsibilities

• Plan and execute research activities for Rockstar’s games and core products.
• Identify product needs and transform them into research goals.
• Apply a mixed-method approach, harnessing a variety of qualitative and quantitative methods (including interviews, surveys, heuristics, telemetry, descriptive, and inferential statistics) and adapt methodologies based on logistical and product context.
• Understand and provide feedback on UX artifacts to incorporate them on research activities.
• Generate actionable insights that support product-refining iteration and strategic direction for the growth of the product.
• Deliver recommendations that acknowledge how the player experience is improved and what the design implications are.
• Effectively communicate research insights (verbally and in writing) to a variety of stakeholders with different backgrounds.
• Support creation of research strategies at a product level.
• Work closely alongside members of Product, Design, Engineering, Marketing, Analytics, and QA Teams.
  
  

Qualifications

• Masters or PhD in Psychology, Human-Computer Interaction, Human Factors, Computer Science or related field, or equivalent industry experience.
• 5-10 years of experience in UX Research Design in the game industry with at least 1 year managing a team.
• Experience collaborating with a variety of product development stakeholders.
• Passion for video games.
  
  

Skills

• Ability to work successfully in a fast-paced environment with the need to manage constant change, and the ability to work through organizational complexity and ambiguity.
• Ability to think strategically and work cross-functionally across local teams to collaborate and create impact on a global scale.
• Ability to present to senior stakeholders and facilitate broader design discussions within the team.
• An empathetic style: an ability to build trusted relationships and achieve consensus and buy-in at all levels of an organization.
• Detail-oriented and highly efficient.
  
  

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Advanced statistics desired but not required.
  
  

Additional Information

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.