Client Services Administrator - #2137999

Temporary Client Services Administrator

Edinburgh
£13.45 per hour
Temporary Contract (2-3 Months Initially)
Monday - Friday, 9:00am - 5:00pm | Office Based

The Opportunity

Reed is delighted to be recruiting on behalf of a well-established organisation for a Temporary Client Services Administrator to provide additional support during a busy Autumn/Winter period.

This role would suit an experienced administrator who enjoys working in a fast-paced environment and takes pride in delivering accurate, high-quality work. The successful candidate will support the wider Client Services team with a range of administrative duties, helping to ensure customer enquiries and internal processes are managed efficiently.

Key Responsibilities

• Managing and responding to customer enquiries via a ticketing system and shared inboxes.
• Updating internal systems in line with established procedures and processes.
• Processing administrative requests and maintaining accurate records.
• Printing labels, documentation and other operational materials as required.
• Completing forms and supporting the team with general administration tasks.
• Providing occasional telephone support, answering calls and taking messages professionally.
• Ensuring all work is completed accurately and within agreed timescales.

About You

The ideal candidate will possess:

• Previous administration experience within an office-based environment.
• Excellent attention to detail and a high level of accuracy.
• Strong organisational and time management skills.
• Good written communication skills and confidence handling email correspondence.
• A professional and friendly telephone manner.
• The ability to remain focused and productive within a busy, open-plan office environment.
• Competent IT skills, including experience using Microsoft Office and internal databases or CRM systems.

Apply Now

If you have the relevant experience and this role sounds like the one for you, please apply now or contact Robbie Telfer @ Reed Edinburgh