Dispatch Team Leader - Rotating Days - #2140051

The Role

Are you an experienced Team Leader looking for a role that offers more—more development, more impact, and more pride in the products you help create?

FBC UK is home to some of the nation’s favourite biscuit brands—Maryland Cookies, Jammie Dodgers, Fox’s, and Rocky—much-loved products enjoyed in households across the UK.

If you’re looking for a role with purpose, progression, and the chance to play a part in a growing British success story, join us and help bake Britain’s best biscuits.

As Dispatch Team Leader, you will lead and develop the Dispatch team, acting as the first point of contact for operational issues and team queries during your shift. Reporting to the Site Logistics Manager, you will drive performance, maintain safety and quality standards, and ensure the smooth running of warehouse and logistics operations.

Responsibilities

Ensure compliance of Food Safety Standards

• Adhere to basic PPE and Plant Safety Standards

• Participate in any Safety, Health and Environment related courses as required

• Responsible for own and safety of others

• Comply with all safety regulations and instruction

• Participate in training and development of self and team

• Maintenance of hygiene and ‘clean as you go’ procedures

• Working together as part of a team to ensure we make great biscuits

• To actively support a safety culture within Dispatch warehouse teams, including safe use of FLT /PPT Truck equipment

• To support delivery of accurate documentation & labelling control of all finished goods stock in Dispatch warehouse

• Support hands-on warehouse operations where required, including loading activities, stock movements and SAP transactions.

• To communicate positively with all colleagues during each shift & handover period

• To effectively manage the team day-to-day from organising holidays, overtime and scheduling daily roles and tasks for each employee

Criteria

• Team Work - Working together as part of a team to ensure we make great biscuits

• Ability to work on own initiative “Making the right decisions based on what is best for FBC”

•Previous experience within warehouse, logistics, dispatch or FMCG manufacturing environments.

•Strong problem-solving skills with the ability to identify issues, make decisions quickly and work effectively with minimal supervision.

• Previous experience leading a team and handling escalated queries on shift

•Counterbalance, Reach Truck and PPT experience would be advantageous, although full training can be provided for the right candidate.

About Us

We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.

We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences.

Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals.

What’s in it for you?

Grow your career with genuine development opportunities – whether you're looking to deepen your technical expertise, expand your leadership capabilities, or take the next step in your career, you'll be supported through training, mentoring, and ongoing professional development.

Join a business that invests in its people – you'll become part of a collaborative and supportive culture where knowledge sharing, teamwork, and continuous improvement are valued and encouraged every day.

Make a real impact – enjoy a role where your contribution is recognised and where you'll have the opportunity to influence performance, drive improvements, and help shape future success.

Benefit from a competitive rewards package – including a range of employee benefits, wellbeing support, pension contributions, annual leave, and additional perks that help support you both inside and outside of work.

Be part of something bigger – join a successful and growing organisation where innovation, quality, and continuous investment create exciting opportunities for long-term career progression.

Our Values

We are passionate about our brand, as much as we are our people, so it’s important we live and lead by our values:

• Respect and Responsibility – practice accountability; nurture inclusivity and unite; help yourself and others thrive

• Loyalty and Trust – communicate with all and with transparency; strengthen bonds; show commitment

• Integrity and Moderation – do the right thing; nurture good habits; be humble

• Entrepreneurship – bring in the new; work with an entrepreneurial spirit; have a vision and stay true to it

• Passion for Quality, Research and Innovation – Make quality your mantra, deepen knowledge, ignite passion for innovation

• Work, Create, Donate – give with love and patience; nurture life; practice work ethic

Commitment to inclusion

We are committed to building a diverse and inclusive culture where everyone feels valued, respected, and able to succeed. We believe that different perspectives, experiences, and backgrounds strengthen our organisation and help us create a more innovative and rewarding workplace.

By nurturing talent and supporting continuous learning, we provide opportunities for our people to develop both personally and professionally. We are dedicated to creating an environment where individuals can be themselves, contribute fully, and build fulfilling careers.