Account Coordinator - #2154735

Business Account Coordinator

Scotland – Glasgow / Edinburgh | Competitive Salary + Company Car + Benefits | Permanent

Elevation Recruitment Group is working exclusively on behalf of a successful national retail client to recruit a Business Account Coordinator to support their growing sales team across Scotland.

This is an excellent opportunity for someone with strong administrative, coordination and customer service skills who is looking to take the next step into an account management career.

You’ll work closely with experienced Business Account Managers and Merchant Account Managers, supporting customers across Scotland while gaining valuable commercial and industry experience. With excellent training, mentoring and genuine progression opportunities, this role could develop into a Trainee Account Manager and ultimately an Account Manager position.

What’s on offer?

• Competitive salary
• Company car
• Excellent benefits package
• Comprehensive 6–8-week induction and training programme
• Shadowing and mentoring from experienced Account Managers
• Exposure to customers and teams across Scotland, the Northeast and Northwest
• Clear progression pathway towards Trainee Account Manager / Account Manager
• Monday to Friday working – generally 8:30am–5:00pm
• No regular weekend working
• A long-term opportunity with an established and successful national organisation

The role

Working as part of a dynamic Retail Sales Team, you’ll help ensure customers receive an excellent level of service while supporting the wider team to maximise existing business and identify opportunities for growth.

Your responsibilities will include:

• Supporting Business and Merchant Account Managers across Scotland
• Coordinating customer requirements and providing day-to-day administrative support
• Building and maintaining strong relationships with customers and key contacts
• Working closely with the sales team and National Sales Manager
• Helping to maximise opportunities within the existing customer base
• Managing multiple tasks and projects while keeping deadlines on track
• Providing excellent customer service throughout the sales process
• Supporting customer events, launches, and occasional industry activities

About you

We’re looking for someone who is organised, commercially minded and confident dealing with customers who wants to build a long-term career within sales and account management.

You may already have experience in:

• Customer service, sales administration, or account coordination
• A kitchen, bedroom, bathroom, interiors, or related industry
• A design-based role and be looking to move into a more commercial position
• Supporting sales teams or managing customer relationships

Industry experience isn't essential, but knowledge of the kitchen, bedroom, bathroom, or wider retail environment would be advantageous.

You’ll also need:

• Excellent communication and organisational skills
• Confidence dealing with people at different levels, from store/branch managers through to directors
• The ability to manage multiple priorities in a fast-paced environment
• A proactive and self-motivated approach
• Good IT skills
• A full UK driving licence, as regular travel will be required across Scotland and occasionally elsewhere in the UK

The successful candidate will be based within the central Glasgow/Edinburgh belt of Scotland, with travel across the territory as part of the role.

If you’re looking for an opportunity to move into account management, develop your commercial skills and build a long-term career with a successful national business, we’d love to hear from you, get in touch with Sarah Larkin at Elevation Recruitment Group.