Commercial Manager - M&G - #2161997

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of M&G, AMS are looking for a commercial manger based in Edinburgh, Stirling, Reading or London. 6 month contract, with a flexible Hybrid model.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

Purpose of the role

We're looking for an experienced Commercial Manager to take ownership of key strategic technology supplier relationships within a complex, evolving environment. You'll act as the commercial link between Technology, Procurement and major suppliers, helping to ensure contracts deliver strong performance, value, governance and effective risk management.

What you'll do

• Manage a portfolio of strategic technology suppliers and act as the key commercial point of contact.
• Build strong relationships with senior internal stakeholders, including Technology leaders and Procurement teams.
• Manage relationships with senior supplier contacts, including Account Directors and other key decision-makers.
• Monitor supplier performance against contractual commitments, SLAs and agreed service levels.
• Support supplier governance, risk meetings and senior management forums.
• Challenge suppliers where performance, service or commercial value is not meeting expectations.
• Identify opportunities to drive additional value, innovation and stronger commercial outcomes from supplier relationships.
• Work closely with Procurement on contract activity, renewals and commercial evaluations.
• Support demand shaping and help translate Technology requirements into clear commercial priorities.
• Maintain supplier account plans and support wider improvements across supplier management, governance and documentation.

The Skills you'll need

• Strong experience in commercial contract management, supplier relationship management or strategic partner management.
• Proven experience managing major or material technology suppliers.
• Strong understanding of supplier governance, service performance, risk and commercial value.
• Confidence working with senior stakeholders internally and externally.
• Ability to challenge suppliers and manage difficult commercial conversations when required.
• Good understanding of contracts, SLAs, KPIs and supplier obligations.
• Strong commercial acumen with the ability to identify value and performance improvement opportunities.
• Experience working within a large or complex corporate environment.
• Technology supplier experience is highly desirable, particularly with major enterprise providers such as Microsoft, Azure, Oracle or similar.
• Financial services experience would be beneficial but is not essential.
• Comfortable working in a changing environment and able to quickly get up to speed with an existing supplier portfolio.

Why M&G

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.