Service Administrator - #2162322

The Company

An expanding, global business with headquarters in Buckinghamshire, are looking for an experienced administrator to join their busy scheduling and servicing team in Edinburgh. An exciting opportunity to join a thriving business who keep going from strength to strength and are a well respected competitor in the market.

The Role

Working within a busy team, this role is pivotal to the successful support operation that they have in place, ensuring a first class service is delivered at all times to uphold their impeccable reputation. Daily responsibilities include, but are not limited to:

• Handling incoming communications from clients.
• React efficiently and pro-actively to clients support needs, logging all information onto the online system.
• Liaise with engineers, providing them with all the relevant information required.
• Ensure that reports are produced so that clients have a copy.
• Ensure regular services are booked in and followed up.
• Order any stock that may be needed to complete jobs.
• Export data and produce monthly reports using Excel.
• Ensure all admin is accurate and systems/notes updated accordingly.

About You

We are looking for someone who ideally has experience within a similar function, but if not, you must be able to come in and learn quickly 'on the job’, whilst already possessing strong Excel skills. Key attributes/skills desired:

• Strong communicator and able to liaise with people of all levels.
• Accurate and an eye for detail.
• Ability to multi task and prioritise workload.
• Intermediate to Advanced Excel skills.
• Enjoys a busy role that is heavily data focussed.
• Strong team player and happy to help out others when required.

The Package

• Salary: £ DOE (Upto £32,000 if you have strong experience).
• 25 days holiday + bank holiday.
• Private medical and dental insurance.
• Company ownership scheme.