Senior Information Technology Support Engineer - #2167181

IT Support Engineer

If you’re a Senior IT Support Engineer working in an MSP environment and fed up with being in an office 3 to 5 days a week, then this role might be for you.

This is a hybrid remote role with a well-established MSP based in Edinburgh. They have a remote-first approach for all staff, with the only travel requirement being client site visits when needed (a pool vehicle is available). You MUST live in or around the Edinburgh area due to the regular need to visit client sites.

In this role you’ll also have the autonomy to provide the best service possible to a range of clients, with the management team trusting you to do your job within agreed SLAs. It’s a flat structure, so there are no unnecessary levels of management getting in your way. The business really is set up to allow you to just get on with your job.

They offer a salary up to £42k, along with ongoing training and skills development, with the business allowing you time off for studying courses provided by them.

To be considered for the role, you should have most of the following skills and experience:

-             You MUST have at least 3 years experience working in an MSP

-             Ability to work independently and be a point of escalation for the team

-             Knowledge of MS O365, MS Exchange, SharePoint, Entra, OneDrive etc.

-             Hands-on experience with network technology(TCP/IP, VPN, Routers, Firewalls etc.)

-             Experience supporting both virtual & physical servers

-             Demonstrable understanding of PowerShell

If you’re currently working in an MSP, this will be all too familiar, and I’m happy to share the full job description if you think this is the right move for you.

A current, full clean driver’s licence is essential, and you need to live in or around the Edinburgh area.

Please apply NOW for immediate consideration. The client is moving fast, and interviews are usually arranged very quickly.