Human Resources Officer - #2178044

Venesky-Brown’s client, a public sector organisation with offices in Edinburgh and Glasgow, is currently looking to recruit a HR Officer for a contract until 31st March 2027 on a rate of £16.80-£18.27/hour (PAYE). This role will be hybrid based.

Responsibilities

- Provide first line advice, support and guidance to managers, staff and trades union representatives regarding the processes required.

- Daily review of enquiries to the team, received via the email mailbox and call management system. Respond to enquiries via Teams video calls, email or ServiceNow replies or referring to the HR Advisor/Specialist HR Advisor/Senior Specialist HR Advisor as appropriate. Ensuring all queries are answered and or escalated accurately and timeously.

- Assist staff and managers in the application of our client's processes, becoming involved where necessary, making judgements and offering guidance that complies with processes and policies.

- Provide guidance to staff and managers in drafting documentation, for example job description, redeployment form, regrading application, job evaluation review application, signposting to HR Connect (intranet) wherever possible.

- Support the team in applying any changes to policy or process resulting from developments in employment legislation, etc.

- Administer all aspects of our client's processes, including:

- Administrating TURAS.

- Administrating Job Description Library (JDL).

- Administrating Redeployment Registers on SharePoint.

- Administrating Job Train.

- Administering the electronic Job Evaluation Programme (eJEP) and providing advice guidance and instruction to managers on uploading jobs and using the tool effectively.

- Coordinating all JE and Redeployment matching panel scheduling and providing administrative support to panels.

- Administering panel outcome correspondence

- Extract reports on work activities, for example, number of people in redeployment per month, number of re-evaluations annually, number of matching panels etc

- Coordinating the requirements for relevant organisational change projects

- Referring any complex issues to the Specialist HR Advisor/Senior Specialist HR Advisor

- Support the team in delivery of HR elements of Organisational Change projects in respect of administering job matching and limited assessment processes during implementation of organisational change.

- Participate in projects to support members of the team, such as preparing resource material for briefings, workshops or training events and in conjunction with team members, participate in delivering instruction and training relating to matters concerning job evaluation, for example, Job Evaluation Awareness sessions, instruction on use of eJEP.

- Highlight any recurrent enquiries or anomalous issues with the Specialist HR Advisor/Senior Specialist HR Advisor so that these can be investigated and addressed at the earliest opportunity.

- Maintain an awareness of developments regarding best practice to ensure that advice and information provided is up-to-date and accurate.

Essential Skills:

- Indepth experience and knowledge of systems including Microsoft 365, Teams, Outlook, Word, Excel, PowerPoint, SWAY, SharePoint Online, OneDrive, Forms, OneDrive.

- HNC in Office Administration, related subject, or equivalent relevant experience.

- Proven experience working within a HR team or administering HR-related activities within a large organisation (over 250 employees).

- Experience of working at pace on different activities with others who have different specialisms

- Experience of often being the first point of contact to internal customers both verbally in person or via Teams video calls or in writing via shared Outlook mailbox or call management system enquiry.

- Able to demonstrate clear communication as well as sensitivity and confidentiality.

Desirable Skills:

- Experience of using HR systems e.g. ePayroll, ServiceNow, TURAS, HR Connect or Job Train.

- Hold or working towards Foundation (Level 3) membership of Chartered Institute of Personnel and Development (CIPD) or higher.

- Experience working in HR within similar environment.

- Experience of delivering a HR shared service.

- Experience of using Agenda for Change Terms and Conditions Handbook

- Publications.

- Experience of applying improvements to processes or ways of working.

- Experience of working with a range of internal stakeholders with trades unions/professional representatives.

If you would like to hear more about this opportunity please get in touch.