Christmas City Ambassador - #2188192

Pertemps Scotland Temps


Date: 23 hours ago
City: Edinburgh
Salary: £14 / hour
Contract type: Full time
Pertemps Scotland Temps
Christmas City Ambassador

Location: Edinburgh City Centre
Rate of Pay: £14.51 per hour
Hours of Work: Thursday – Sunday 12.00-20.00
Duration: Until 3rd January 2027
Start Date: ASAP

Also working at Torchlight Procession, Night Afore and Hogmanay Street Party on 29th, 30th and 31st December respectively.


The City Ambassador will:
  • Patrol busy city centre locations, engaging with residents, businesses and visitors while reporting any issues through the appropriate channels.
  • Welcome visitors in a friendly, professional manner.
  • Provide information on Edinburgh's attractions, venues, transport and public facilities.
  • Assist with directions and general enquiries, delivering excellent customer service.
  • Help create a positive, inclusive and welcoming atmosphere throughout the festive season.
  • Represent the City's values of respect, flexibility and integrity at all times.
  • Work closely with Police Scotland, Council teams and other key stakeholders to support a coordinated approach.
  • Respond professionally to enquiries, concerns and complaints from members of the public and local businesses.
  • Record incidents, visitor feedback and interactions using the appropriate reporting systems.
  • Support promotional and social media activities where required.

The successful candidate will have:
  • Excellent communication and interpersonal skills.
  • A friendly, approachable and confident manner when engaging with the public.
  • Good knowledge of Edinburgh and enthusiasm for the city's festivals, culture and attractions.
  • Good IT skills, including Microsoft Office, Outlook and web-based applications.
  • The ability to remain calm and professional when dealing with complaints or challenging situations.
  • A proactive, reliable and adaptable approach.
  • The ability to work effectively in a fast-paced team environment.
  • An understanding of GDPR and handling confidential or sensitive information.

Apply directly via this advert today!

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