Doorperson Concierge - #2191080

People Solutions Group Limited


Date: 2 hours ago
City: Edinburgh
Salary: £14 / hour
Contract type: Full time
People Solutions Group Limited

Doorperson / Concierge – Edinburgh Royal Mile – £14.00 Per Hour

People Solutions are currently recruiting for a Doorperson / Concierge to join our well-established client based on the Royal Mile, Edinburgh.

This is a fantastic opportunity for a confident, outgoing and professional individual who enjoys engaging with the public, welcoming tourists and creating a memorable customer experience at a busy retail destination.

The role involves welcoming visitors, encouraging passing tourists to explore the store and maintaining a professional presence at the entrance, alongside general security awareness.

£14.00 Per Hour | Weekly Pay | Flexible Shifts | Immediate Starts | Temp-to-Perm Opportunity | Traditional Scottish Tweed Attire Provided

This position is ideal for applicants looking for a role as a Concierge, Doorperson, Customer Greeter, Front-of-House Assistant, Retail Host or Hospitality Host.

Shifts

• Working any five days out of seven
• Operating hours between 09:00 and 21:30
• Full shifts or split shifts may be available for suitable candidates

Rates of Pay

• £14.00 per hour

Benefits

As a Doorperson / Concierge, you will receive:

• Weekly pay
• Ongoing temporary work with potential to become permanent
• Flexible shift patterns
• Immediate starts available
• Opportunity to work on Edinburgh's Royal Mile
• Traditional Scottish tweed attire provided
• Full training and ongoing support

Day-to-Day Duties

As a Doorperson / Concierge, your duties will include (but are not limited to):

• Acting as the first point of contact for customers and visitors
• Maintaining a welcoming and professional presence at the store entrance
• Greeting and engaging with passing tourists and members of the public
• Encouraging visitors to enter the store and explore its products
• Generating customer interest and increasing footfall
• Creating a friendly and authentic Scottish visitor experience
• Answering basic customer enquiries and directing visitors appropriately
• Monitoring the entrance and remaining alert to surrounding activity
• Identifying and reporting potential security concerns to the appropriate team members
• Helping maintain a safe, secure and welcoming environment
• Working closely with the retail team to maximise customer engagement
• Representing the business professionally at all times

Essential Skills

To be successful as a Doorperson / Concierge, you will need:

• Confident, outgoing and approachable personality
• Excellent communication and interpersonal skills
• Confidence approaching and engaging with members of the public
• Ability to build rapport quickly with customers and tourists
• Professional and presentable appearance
• Good awareness of your surroundings and ability to remain alert
• Ability to deal with members of the public calmly and professionally
• Positive, enthusiastic and reliable attitude
• Ability to work independently and as part of a team
• Willingness to work outdoors for periods throughout the day
• Willingness to wear traditional Scottish tweed attire provided by the client
• Excellent punctuality and timekeeping

Desirable Experience

• Previous experience as a Doorperson, Concierge or Customer Greeter
• Experience in hospitality, retail, security or front-of-house customer service
• Previous experience engaging with tourists or promoting a retail environment

Training Provided

• Full paid induction
• Role-specific training
• Guidance on site procedures and security awareness
• Ongoing support throughout your assignment

Apply

If you are a confident and enthusiastic individual who enjoys engaging with the public and would like to become the welcoming face of a busy retail destination on Edinburgh's Royal Mile, apply today and a member of our recruitment team will be in touch.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.

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