Front of House Receptionist - #2195498

Front of House Receptionist

Full-Time Office Based

Location: Edinburgh

Our client, a professional consultancy firm, is looking for an enthusiastic, approachable, and well-organised Receptionist to join their team.

This is an important front of house position where you will be responsible for creating a great first impression and making visitors and colleagues feel welcome from the moment they arrive. You will play a key part in ensuring the reception area runs smoothly, providing support to the wider team and helping deliver a high standard of service.

The role would suit someone who enjoys meeting new people, is confident communicating with others, and can stay organised while managing a variety of responsibilities throughout the day.

Key Responsibilities

• Acting as the first point of contact for visitors and colleagues, ensuring everyone receives a friendly and professional welcome.
• Managing visitor arrivals and registrations, ensuring guests are directed to the correct areas.
• Assisting visitors with any requirements during their visit, including coats, luggage, and general requests.
• Answering telephone calls, emails, and face-to-face enquiries, ensuring these are dealt with efficiently.
• Providing information about the building, facilities, and available services.
• Organising meeting room bookings and ensuring rooms are prepared ahead of scheduled meetings.
• Liaising with facilities and technical teams to arrange room layouts, equipment, and any additional requirements.
• Carrying out regular checks of reception and meeting areas to ensure they are clean, presentable, and welcoming.
• Arranging taxis and transport where required and assisting visitors with local recommendations.
• Working alongside reception and hospitality colleagues to ensure a consistent level of service.
• Supporting the general administration and daily running of the office.

What We're Looking For

• Previous experience in a reception, hospitality, or customer-facing role.
• Excellent communication and people skills.
• A friendly and confident approach when dealing with visitors and colleagues.
• Strong organisational skills and the ability to manage competing priorities.
• Good attention to detail and the ability to work independently when required.
• Confident using Microsoft Office and comfortable learning new computer systems.
• A flexible and positive attitude with the ability to work as part of a team.
• Reliable, professional, and well-presented.

Working Hours

Monday – Friday between 8am – 5.30pm

What We Offer

• Competitive salary.
• A supportive working environment.
• Long-term career development opportunities within an international organisation.

If you enjoy working in a busy environment, have a natural flair for customer experience, and take pride in making a great first impression, we'd love to hear from you.

Apply today!