Senior Spa Therapist - #1207227

We are looking for a dedicated and experienced Senior Spa Therapist to join a luxurious hotel spa in the Royal Mile, Edinburgh. This spa services both esteemed hotel guests and regular valued customers. The Spa features three serene treatment rooms, one being a double room, offering a tranquil escape and top-tier services using Elemis products and Made for Life Organics



Benefits:



* 5.6 weeks holiday



* 1 free treatment per month



* Up to 3 discounts for family and friends



* Tips



* Commission on retail sales



Working Hours:



* 5 days a week, ideally Tuesday to Saturday



Responsibilities include:



* Approximately 60% of your time will be spent providing treatments, while 40% spent on other responsibilites



* Manage the stock room efficiently



* In the absence of the manager, perform comprehensive salon checks before opening and during the day



* Make necessary schedule adjustments as required



* Oversee the treatment column, ensuring smooth booking processes, necessary patch tests, and promoting rebookings or referrals



* Carry out daily room audits to maintain high standards



* Ensure accurate records are kept of all client data, completed on tablets, and treatment notes are up to date



* Discipline and guide staff to create a positive working atmosphere



* Ensure the salon’s cleanliness and maintenance align with company policies



* Assign appropriate tasks to therapists when they are not engaged with clients



* Hold daily meetings or ensure everyone reads the huddle sheet each day



* Record and communicate any issues or complaints from staff or clients, passing them to the directors if necessary



* Consistently work towards achieving treatment and retail targets



Requirements:



* NVQ level 3 or equivalent in beauty or massage therapy



* At least 2-3 years of relevant experience preferred



* Reception experience is desirable



* Excellent communication skills



* Team player with a positive attitude