Seasonal Concierge/Doorman - #1665161

We are currently recruiting a Seasonal (part-time) Concierge/Doorman to join the Front Office Team, offering a personalised service to our guests.

Who we are looking for?

You will be the face of the guest relations team, welcoming all guest to Market Street hotel ensuring guest expectations are delivered and exceeded at all times. You’ll have impeccable personal presentation standards, be team orientated, and have excellent communication skills as you’ll be working closely with other departments in the hotel.

Requirements

·        Experience working in a 4 or 5 star hotel environment is essential for this position

·        Excellent verbal and written communication

·        Must have a valid right to work in the United Kingdom

·        Flexibility is a must as you will be required to cover shifts over the weekends

·        If you are interested in this role, please apply by sending your CV along with short statement of why you are suitable for this role to *******@marketstreethotel.co.uk

Hours of Work

This is a seasonal role based on 24 hours per week

• You will welcome all guests and give them a unique welcome


• Develop high quality relationships with guests, from the moment they arrive and throughout their stay.


• Provide receptionist duties at busy periods


• Being a true local hero, providing concierge information about Edinburgh and beyond.


• Be completely knowledgeable about the hotel and Edinburgh


• Maintain the cleanliness of the entrance and communal areas


• Carry out porter duties, delivering luggage and any guest request to bedrooms


• Flexibility is a must as you will be required to cover shifts over the weekends and night shift


• If it sounds like you and you are passionate about providing outstanding customer service to guests are determined, hardworking we would like to hear from you.

We offer you a unique opportunity to play a key role in the success of our beautiful hotel and significantly enhancing our guests' experience and journey.

Instant Benefits:

• Complimentary meal during your shift


• Friendly and supportive team environment


• Competitive salary with additional staff tips

Enhanced Benefits (Post-Probation):

• Complimentary overnight stay at Market Street Hotel for you and a guest


• 25% discount at all Glendola Leisure venues


• Friends & Family Discount available


• Special recognition and rewards whenever your name is mentioned positively in reviews


• Complimentary annual stay at any Carlton Hotel Collection property


• Preferential rates at participating Design Hotels

Market Street hotel features 98 urban boutique style rooms and suites, each is complete with thoughtful touches, designed to leave a lasting impression on today’s intrepid traveller. A medley of bold design and distinct comfort, each room exudes calm, and tranquillity coupled with a vibrant atmosphere. Modern and experiential yet simultaneously homely, Market Street hotel offers a unique oasis away from the hustle and bustle of city life whilst keeping its finger on the pulse of Edinburgh’s beating heart.

If this sounds like you and you are a passionate and enthusiastic individual, we would like to hear from you. Please contact us at @marketstreethotel.co.uk to find out more.