Assistant Branch Manager - #1673141

MAIN RESPONSIBILITY:

To oversee the operational aspects of the branch and manage the personal bankers’ operational duties. Whilst the Area Branch Manager has the ultimate responsibility at Branch level, he or she has a greater business development responsibility than previously and will often be operating off premises. As such, the Assistant Branch Manager will frequently be in charge of the branch with a direct reporting line to his Area Branch Manager and a dotted line relationship with Head Retail Operations.

JOB RESPONSIBILITY:

• Takes joint responsibility with the Area Branch Manager to ensure branch operational excellence.


• Acts as Line Manager for all Personal Bankers / Cashiers for operational performance.


• Joint custody for cash, valuable, security forms and lockers (master key/outdoor key) including overnight holding of keys and combination numbers to cash and locker safe.


• Single custody of loan documents.


• One set of branch keys including codes of alarm panel as second point contact in emergencies.


• Supervision, control and passing all cash transactions and monitoring of cash department work.


• Ensuring AML and KYC guidelines are followed for Cash transactions and Remittances.


• Entering Inventory of the security forms in the computer.


• Authorising debits to constituent’s accounts and office accounts except debit to suspense, sundry deposit and profit and loss accounts (revenue or expenditure accounts) to agreed levels.


• Control, monitoring, supervision including checking of entries and balancing of bills received for collection and issue of delivered orders when required.


• Control follow up and checking of postage and despatch of letters.


• Control of stationery; monitoring the stock of stationery and reordering.


• Checking and signing of Demand Drafts (as primary verifier) issued at the branch.


• Checking of all inward clearing transactions and authorising vouchers there of maintenance and reconciliation of accounts.


• Checking of all returns and all payments from charges.


• Assisting the Branch Manager on the general administration of the branch.


• Ensuring staff punctuality and attendance.


• Ensuring Customer service and handling of customer complaints.


• Over all supervision of the branch routine, including allocation of work in emergencies.


• Reconciliation of NatWest ,LMB-SBI and other office accounts.


• Checking of account opening/closing.


• Handling of all loan accounts, appraisal, supervision, follow up and maintenance of files, etc.


• Calculations of drawing power and submission to BM for authorisation.


• Assisting the Branch Manager in preparation/compiling of loan application; and assessment of limits, new advance proposals/renewal of existing loans.


• Checking of KYC requirements independently or in conjunction with Branch Manager.


• Maintenance of Loan documents.


• Maintenance of loan related registers.


• Opening and closing of the office premises on a daily basis.


• General Supervision of cleanliness, decorum and orderliness of the office.


• Data Security for branch data and follow of record retention policy.


• Cover for Clerk-Cashier/ Branch Manager.


• Branch Audit and reviews


• Fax, word processing, data base preparation in standard package software, email, etc.

COMPETENCY:

• Understanding of operational aspects of a retail branch,


• KYC,AML, risk control of UK retail banking.


• Ability to manage a small team of Personal Bankers.

REPORTING RELATIONSHIP:

Reports to Area Branch Manager