Support Worker / A&E Crisis & Early Intervention Navigator - #1767857

Support Worker / A&E Crisis & Early Intervention Navigator who has experience working with adults impacted by violence, trauma or addiction is required to provide hospital and community-based interventions for adults who present as patients often as a result of violence, but with complex social needs and experiencing multiple social disadvantages.

SALARY: £22,948 - £28,684 per annum (depending on experience) + Benefits

BENEFITS: 25 Days Annual Leave plus 10 Public Holidays, Pension, All Reasonable Business Expenses Reimbursed, Wellbeing Support, Training

LOCATION: Royal Infirmary Hospital, Edinburgh, Scotland                

JOB TYPE: Full-Time, 30 Month Fixed Term Contract

WORKING HOURS: 35 Hours per week across a flexible shift pattern which includes some evening / weekend working

PLEASE NOTE: You will need a Full Driving Licence and your Own Vehicle to meet Service Users

APPLICATION PROCESS: When applying with your CV please include a short Covering Letter outlining the relevant experience and skills you can bring to this role.

JOB OVERVIEW

We have a fantastic new job opportunity for a Support Worker / A&E Crisis & Early Intervention Navigator who is empathetic, has experience working with adults with complex needs and has the ability to improve the outcomes for them.

Working as the Support Worker / A&E Crisis & Early Intervention Navigator you will join a dedicated team of Navigators (2 FTE in each hospital site) working alongside the clinical teams in the Emergency Department.

As the Support Worker / A&E Crisis & Early Intervention Navigator you will support individuals presenting to hospital, often as a result of violence, but with complex social needs and experiencing multiple social disadvantage. The aim of the programme is to improve wellbeing, engagement and life chances for those who accept support.

This challenging role will involve delivering practical, bespoke interventions both in person and through a wide network of partner agencies that support people towards a safer, healthier and more productive lifestyle.

DUTIES

Your duties as the Support Worker / A&E Crisis & Early Intervention Navigator include:

• Form strong, professional relationships with the wider Emergency Department clinical team including nurses and support workers, doctors, and ambulance crews, working closely with them to identify patients who may benefit from the service


• Engage with willing patients within the Emergency Department, make a connection and discuss future support


• Support service users through assertive community outreach, build strong trusting and respectful relationships


• Connect service users to existing community supports


• Hold a caseload and respect service


• Manage administrative systems and functions, ensuring service user forms, databases, contact files and emails are kept updated

CANDIDATE REQUIREMENTS

• Proven track record of working with people in community settings and ability to build positive relationships with them


• Experience of working in multidisciplinary teams


• Ability to work without direct supervision


• Knowledge of the causes and effects of social exclusion / isolation / inequality through work or personal experience


• A good understanding of the physical, social and emotional needs of vulnerable people


• A sound understanding of safeguarding issues and knowledge of best practice within the sector


• A sound understanding of risk management as it applies to working with vulnerable adults


• Knowledge of family effects of addiction, mental health, violence, domestic abuse and sexual violence


• An understanding of Adverse Childhood Experiences (ACEs)

HOW TO APPLY

To be considered for this job vacancy, please submit your CV including a short Covering Letter outlining the relevant experience and skills you can bring to this. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C13525

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