Quality Engineering Lead - #1777538

Who we are

CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country.

We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few.

Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low.

Join us on our journey… Let’s create something awesome, together, today.

Help shape what quality means at CreateFuture.

At CreateFuture, quality is more than a gate — it’s a mindset we bring to everything we build. As a Quality Engineer Lead, you’ll play a key role in ensuring the products we create are reliable, resilient, and genuinely user-focused.

You’ll guide teams and clients through modern quality practices, champion automation, and embed a culture of learning and continuous improvement. You’ll also line-manage a team of engineers and help develop our broader quality capability.

What you'll be doing:

• Lead quality strategy and delivery across a range of client projects, ensuring testing approaches align with both business goals and user needs.
• Support and develop a team of 6–8 quality engineers, providing mentoring, guidance and clear growth opportunities.
• Drive testing best practices, including functional, regression and performance testing, using modern automation tools and frameworks.
• Collaborate across disciplines to spot risks early, resolve issues quickly, and deliver reliable, high-performing solutions.
• Lead defect triage and resolution with clarity and structure — supporting developers and clients to act with confidence.
• Champion knowledge sharing, hosting regular learning sessions and capturing insights from delivery into repeatable practice.
• Act as a trusted advisor to clients, helping shape their understanding of quality engineering and ensuring their needs are met.

Skills and experience you'll bring:

• Strong background in quality engineering, with expertise in both manual and automated testing
• Hands-on experience with modern automation tools (e.g. Selenium, Cypress, Playwright) and testing frameworks
• Solid understanding of functional, regression, performance, and integration testing
• Proven ability to lead defect triage, troubleshoot issues, and guide teams toward resolution
• Experience mentoring and managing engineers, with an inclusive and supportive leadership approach
• Excellent communicator, able to collaborate across disciplines and confidently engage with clients

What we'll offer you:

At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you’ll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You’ll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people.

Our benefits include:

• Total 35 days holiday (we have flexible bank holidays)
• Comprehensive private medical insurance
• Enhanced parental and adoption leave
• Pension - matched up to 5%

As this is a hybrid role, we’re looking for people within a commuting distance of our hub locations (Edinburgh, Leeds, Manchester or London) and who are flexible to travel to client sites and CreateFuture regional offices. We are very flexible and trust you to manage your own schedule to balance face-to-face time with clients, colleagues and working from home.

We create and reinforce a culture that rewards employees’ impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels.

Next steps:

Our Talent team aims to respond to all applications within a reasonable timeframe, regardless of whether or not we progress your application.

Our interview process:

• 30-minute call with one of our Talent Acquisition Team.
• 1-hour competency-based interview
• Take Home Task & Review
• 60-minute values-led interview.

Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into the role, team and business as a whole, so throughout the process, you’ll meet a few people from our team as well as others from across the business to help you get a well-rounded view of the role and life at CreateFuture.

We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products.