Retail Administrative Assistant - #2170286

About us

Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality.

Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale.

Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage.

The Role

Reporting to the Head of Retail, the Retail Administrative Assistant will join our Retail team, playing a key role in facilitating the smooth functioning of the retail department by providing comprehensive administrative assistance. Your primary focus is on aiding the Head of Retail in executing their duties efficiently and ensuring the overall success of the retail operation.

Please note: This is a part-time, 3 month fixed-term position working 4 days per week. We are currently operating a hybrid working approach with a minimum of 3 fixed days required each week working from our beautiful Townhouse in Edinburgh City Centre.

To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 1st November 2026. Please note that CVs submitted without a covering letter will not be considered.

Key Responsibilities

• Maintaining the Retail Daily sales platform and broader business sheet.
• Gathering and formatting data for the weekly Trade report, ensuring timely submission to the Head of Retail by Monday 12pm
• Reviewing end-of-day reports from stores, extracting pertinent feedback, trends, or significant points for inclusion in a weekly report.
• Monitoring store reviews to identify noteworthy observations.
• Providing administrative support to the Head of Retail for projects such as pop-ups, store openings, and closures
• Assisting in the analysis of sales data, customer feedback, and other valuable information.
• Supporting the implementation of retail initiatives and projects.
• Communicating retail promotions and ensuring their effective implementation.
• Maintaining the Retail portal.
• Coordinating store incentives, including supporting planning, tracking spends against budget and communicating to stores.
• Preparing and issuing communications to stores, such as monthly updates on upcoming activity, promotions and key dates.
• Ensuring store information, such as opening hours, is kept up to date online.
• Managing hotel and tourism partnerships, including supporting partner relationships and communications, collateral and stock replenishment, partner orders, and tracking commission payments.
• Handling client and customer enquiries received at Head Office, including corporate orders and quotes
• Supporting coordination of in-store client and partner events, including scheduling, logistics and hospitality.
• Acting as a point of contact for retail system providers, resolving data and technical issues.
• Conducting ad hoc analyses, such as stock assessments, cost opportunities, and project-based activities such as sample sales or promotional events.
• Compiling weekly visual merchandising photos into a shared document.
• Conducting research on market trends, competitor activities, and customer preferences.
• Scheduling and coordinating meetings, including preparing agendas recording minutes, and following up on action items.
• Facilitating internal and external meetings involving key stakeholders.
• Supporting Edinburgh and wider Retail team with Sample sale preparation, trading and post sales administration
• Other ad hoc Office/Retail support as required.

Continuous improvement

• Lead by example
• Keep abreast of best practice, trends and innovative technologies relevant to the sector.
• Manage own learning and continuous professional development relevant to the role.
• Promote and contribute to a culture of innovation and continuous improvement.
• Promote and foster a culture of information sharing, collaborative working and cross- team working.

What we offer

• 29 days annual leave, plus 3 additional fixed bank holidays
• Never work on your birthday! Additional day holiday on your birthday
• Allocation of Strathberry products & discounts
• Early finish Friday
• Long service award
• Employer pension scheme
• Employee Assistance Programme

About You

To be a star candidate for this position, you must be able to demonstrate the following skills and experience:

• Essential: Excel, Word, Outlook, Retail POS, Shopify, PowerPoint
• Desirable: Experience of workforce management, HR and health & safety platforms; familiarity with footfall or retail analytics tools
• Possess strong organisational abilities, capable of handling calendars, compiling reports, and maintaining records with precision.
• Detail orientated, ensuring accuracy in all tasks, from data entry to report generation.
• Able to manage their time effectively and prioritise tasks efficiently, ensuring deadlines are met and operations run smoothly.
• Flexible and adaptable to changing priorities and requests.
• Confident, professional written communication with clients, partners and suppliers.
• Able to demonstrate clear and effective communication skills

Interested?

To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 1st November 2026. Please note that CVs submitted without a covering letter will not be considered.